Hello All I searched hi and low for an answer, but no luck I'm hoping that someone here can help me out. My company has been using CRM for the past years and we recently have a need to start using outlook to sync data. I tried to add it to my machine which I have it installed but when I go to add the organization in the wizard it fails. I have pulled the log file and I see that its failing on setting up the mapistore for the first time but I don't know where to look to correct the issue. Any insight would be great.
13:11:50| Info| Logon mapi store 13:11:50| Info| Logon admin service 13:11:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 13:11:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 13:11:50| Info| Query all rows in msg service table 13:11:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds 13:11:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId 13:11:50|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore 13:11:50|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime 13:12:50| Error| Exception : An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support. at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime() at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler) at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo) 13:12:50| Error| Exception : Server was unable to process request.
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