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Error on Client Workstation Installation

Printed From: Microsoft Dynamics Forums
Category: Microsoft Dynamics SL (Solomon)
Forum Name: SL - Installation and Administration
Forum Discription: Installation, Upgrade, Service Pack, Security, Database, Administration, SQL Server, Login Issues, System Errors, Performance, EDI, Business Portal, and related topics
Printed Date: January 23 2020 at 12:22pm

Topic: Error on Client Workstation Installation
Posted By: sword2000
Subject: Error on Client Workstation Installation
Date Posted: April 07 2008 at 4:39pm

Hi All,

I just installed Dynamics SL 7.0 on Windows Server 2003. Everything is good. Also, it gave no error when I installed Client Workstation. After I restarted computer and tried to run it, it gives an error.

System Message: 9867
Message was not found in message file.
Did you ever meet this problem?
I really appreicate if you can help me out.
Thank you,

Posted By: Rohtash Kapoor
Date Posted: April 07 2008 at 4:52pm
Make sure your map drive is pointing to correct shared folder.

Posted By: sword2000
Date Posted: April 08 2008 at 8:12am
Thank you for your reply.
I double check my share folders and it is in the correct path.
When I installed Dynamics SL, I chosed some modules that our company did not pay for. So, there are some modules which are installed but cannot be used.
Is this the reason for the error message?
Thank you,
John Hao

Posted By: jhunter77082
Date Posted: May 09 2008 at 6:28am
No... that typically will not cause this error.  Typically, this is caused by having 7.0 SP1 on the server and 7.0 NO SP on the workstation.  The fix for this is to install the SP on the workstation.

Posted By: gregdmetcalf
Date Posted: July 27 2011 at 10:11am

Confirming the mapped drive was to the correct "SL" folder on the server AND making sure the workstation machine also had the Service Pack installed fixed this error for me.


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