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Display Pole not working

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vegore View Drop Down Member Member

Joined: June 24 2013
Location: CAPE TOWN
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    Posted: June 24 2013 at 5:56am


My name is Venu. 

I am working on Microsoft Dynamics Retail POS.

We are planning to use Customer Display(Display Poles-Bixolon BCD 1100). I have downloaded Both Windows and OPOS Drivers.. 

I have installed the windows driver successfully, after installation I have plugged in the Display Pole to the USB port of My Machine.. then system tried to auto update the drivers but it could not find.. then I have manually updated the Drivers.  When I update the Drivers the COM Port 5 was assigned to the Display Pole. Now in AX-> Retail> HardwareProfile->LineDisplay  I have selected(given) Display  toWindows driver and Display Device name as COM5 . I have repeated the same procedure for the OPOS driver.. but for either the drivers when I start the POS i get following error An error occured and retail POS could not find the line Display. Yopu can try to fix the problem, and then click retry. Or click Cancel to start the Retail POS without the Line Display. 

Thanks & Regards
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