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Return w/o credit on item with voided invoice

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randomguymike View Drop Down
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    Posted: August 26 2008 at 10:38am

OK, so we received in 2000 lbs of item A and it should have been 2000 cases of Item A. The invoice was entered and that was when we caught the issue. We have since voided the invoice, but it will not let us process a return in POP. It keeps saying a return with credit is necessary. We'd prefer not to process the return with credit, but instead do a return and re-reciept of the correct UOM.

Any suggestions on how to handle this?

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